HUMBLE MARKET FAQ'S
We are still shipping! Most of our sellers are still creating and making their wonderful products and shipping them out. Please bear in mind some delivery times may be a bit longer, the Royal Mail (who most of our sellers use) have said they are experiencing some delays so that's means both supplies to our amazing sellers are taking a bit longer and then shipping our your goodies may take an extra day or two!
What is Humble Market?
The Humble Market is a marketplace full of small stores, talented makers and independent shops. Whenever you buy something from our Humble Market, you know you're making someone smile for buying their products! Everyone on our Humble Market aims to keep both their customers and the earth healthy, we call it Organic Happiness! We wanted to create a place where our lovely customers can buy all their essentials ranging from vegan friendly food, natural body products, personalised, unique homeware and gifts and treats in one location whilst knowing they are helping the planet.
We love a marketplace and all the wonderful products you can find at one, so we wanted to bring all of these fantastic products all in one place!
Keeping the planet and the customer healthy?
All the products/sellers on our Humble Market are either hand picked or have been approved to natural and more eco friendly than your day to day, mainstream brands.
Being a marketplace, our vendors set their own delivery charge and times. Please see vendor/product details for their specific delivery time and charges. Please try to remember that all of these products are from small sellers, unfortunately hand made goodies cant alway be made within an hour and shipped next day for free!
Do you sell your own products?
From time to time we feature our own products ranging from chocolates to Eco-friendly homeware. But there are so many wonderful things on our Humble Market there is bound to be something you love!
Where's my Order?
Please contact the supplier that you purchased your goods from. You can contact them by going to their store page. An easy way to access this store page is by clicking their store name underneath one of their products.
You can also get in touch with us via email or the live chat and we can try and help.
I'd like to change or amend my order.
Please contact the supplier you purchased your goods from to arrange your order details!
Returns are dependent on our sellers. Please be aware that generally if goods are fresh or bespoke, returns/refunds won't be issued.
Are all your food and body products Vegan?
Although a vast majority of our products are, some may not be 100% Vegan. We ask all our vendors to specify their Free From and Vegan status so please keep an eye out on the product detail page. If in doubt please either contact us via the live chat or ask the vendor!
You've mentioned Charity?
Yes, we are most certainly charitable! With fundraisers and a portion of profits going towards charities that help our Earth, we feel like we can help change the world one click at a time. For more information on what charity we are currently supporting, please click here.
What are the Humble Subscription Boxes?
As well as our fantastic range of one off gifts (click here for gifts) that our sellers supply, we also provide monthly subscription boxes containing the best of our Humble Market products - Click here! Not only are these great gift ideas, they are also perfect as a gift for yourself!
How can I sell on Humble Market?
To sell, please where you can apply. All we ask is a little bit about your brand and ethos to make sure it ties in with us. Occasionally we might ask for a sample also, just to double check!Please click here to apply!